Knowledge and Skills
Knowledge and Skills
- Salesforce conversion from Classic to Lightning
- Salesforce Workflows and Content Management Expert
- Salesforce nCino
- Expert in developing customized computer-based training
- Expert in Articulate Storyline 360, Camtasia, Captivate, Brainshark, Synthesia and Vyond
- Expert graphical design skills in (Adobe Creative Suite) Illustrator, Photoshop, InDesign, Canva
- 15 years U/X Design experience
- Ability to design and maintain role based national/global curriculums for large organizations from the ground up
- Knowledge of specific accounting and banking industry applications and workflows
- Expert knowledge of technical tools to develop and facilitate any-time/anywhere learning: Brainshark, Adobe Connect, Degreed, QUMU, Panopto, Zoom, Slack, Microsoft Teams, WebEx, Refract
- Superb Performance Management, Change Management, Leadership Development and Sales Training skills
- Extensive Knowledge of Learning Management Systems: Saba, Sumtotal, Absorb, Cornerstone, Litmos, Skilljar, Docebo and Precipio
- Knowledge of financial Institutions Regulatory Requirements regarding Risk and KYC Management and Information Security “OCC Heightened Standards”
- Knowledge and experience in leadership and organizational development programs
- Knowledge and experience with large change management initiatives
- Experienced trainer on Banking and CPA firm applications (CCH, GoSystems, QuickBooks, Peachtree, Axys/APX/Advent, BNA Tax Planner)
- Behavioral Bias in investing
- Agile Methodology and collaborative tools using Jira, Confluence, and Asana
- Expert in Jasper AI for Marketing Campaigns and E-Learning development
- Experienced in AI voiceover technology software such as Wellsaidlabs, LOVO Ai, Murf and Synthesia